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Secure Payments with Stripe

OptiDev uses Stripe to process all payments. Your payment information is handled securely by Stripe — we never store your card details on our servers.

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Accepted Payment Methods

When you subscribe or purchase credits, Stripe Checkout accepts:
  • Credit cards — Visa, Mastercard, American Express, Discover
  • Debit cards — Most major debit cards
Available payment methods may vary by region. Stripe automatically shows the options available in your location.

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Adding a Payment Method

  1. Go to Settings → Billing
  2. Click Upgrade to start a subscription
  3. Enter your payment details in Stripe Checkout
  4. Your payment method is saved for future renewals

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Updating Your Payment Method

  1. Go to Settings → Billing
  2. Click Manage Billing
  3. You’ll be redirected to the Stripe billing portal
  4. Click Payment methods → Add payment method
  5. Enter your new card details
  6. Set it as your default payment method

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Removing a Payment Method

  1. Go to Settings → Billing
  2. Click Manage Billing
  3. In the billing portal, go to Payment methods
  4. Click the card you want to remove
  5. Select Remove
You must have at least one valid payment method if you have an active subscription.

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Invoices and Receipts

After each payment, you’ll receive an email receipt from Stripe. You can also access all invoices:
  1. Go to Settings → Billing
  2. Click Manage Billing
  3. View your Invoice history
  4. Download invoices as PDF

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Payment Security

  • PCI compliant — Stripe is certified to PCI Service Provider Level 1
  • Encrypted — All payment data is encrypted in transit and at rest
  • No card storage — OptiDev never sees or stores your full card number

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FAQ

Common reasons include insufficient funds, incorrect card details, or your bank blocking the transaction. Try a different card or contact your bank.
You’re charged immediately when you subscribe or purchase credits. Subscriptions renew automatically at the start of each billing cycle.
Contact support at support@optidev.ai for refund requests. Refunds are evaluated on a case-by-case basis.
Currently, we only accept credit and debit cards through Stripe.